Product Care
Warranty and Repairs
Ordering
- I have an item in my order that I preordered. When will my item ship?
- Why can't I combined a pre-order item with other items in my cart?
- How fast will my order be processed?
- Why am I being charged sales tax?
- How fast will my international order be processed?
- Can I cancel or modify my order?
Personalization
- Can personalized/monogrammed items be returned or exchange?
- What products can be personalized/monogrammed?
- What does the monogram look like?
- How long does Leather Personalization take?
- Can I order a product without personalization and then re-purchase with personalization once I have seen the product?
Gift Cards
Credit Policy
Afterpay
- What is Installments by Afterpay?
- How does the payment schedule work?
- Is there a limit to how much I can spend on a single transaction?
- What products are not eligible for purchase with Installments by Afterpay?
- How do I return an item purchased using Installments by Afterpay?
- Where can I find out more about Afterpay?